Privacy Policy

This Privacy Policy is issued by ppvip4 ("ppvip4", "we", "us", "our") and applies to all personal data collected through the ppvip4 platform, including the website at ppvip4.bio, all associated mobile-optimised pages, the sports betting lobby, the live casino, slot games, fishing games, and all other services, promotions, and communications offered by ppvip4 (collectively, "the Platform").

This policy sets out what personal data we collect from you, how we collect it, the legal basis on which we process it, who we share it with, how long we retain it, and the rights you have over your own data. By registering an account on ppvip4 or by continuing to use the Platform after this policy has been published or updated, you acknowledge and consent to the data practices described herein.

ppvip4 is committed to handling your personal data responsibly and in accordance with applicable data protection principles. If you have any questions about how we use your personal data, please contact our support team at [email protected] at any time.

We collect personal data from you in three main ways: data you provide directly to us, data collected automatically when you use the Platform, and data received from trusted third parties such as payment processors and identity verification services.

ppvip4 uses your personal data only for the purposes set out below. We do not use your data in ways that are incompatible with these stated purposes without first obtaining your explicit consent.

ppvip4 processes your personal data on one or more of the following legal bases depending on the specific purpose:

• Contractual necessity: Processing required to perform our contract with you, such as operating your account, processing deposits and withdrawals, and settling bets.
• Legal obligation: Processing required to comply with applicable anti-money laundering laws, age verification requirements, and responses to lawful authority requests.
• Legitimate interests: Processing carried out in pursuit of ppvip4's legitimate business interests, such as fraud prevention, platform security, and service improvement, where those interests are not overridden by your rights and interests.
• Consent: Where we rely on your consent to send you personalised promotional communications or to use non-essential cookies. You may withdraw consent at any time by contacting support or updating your account settings.

ppvip4 does not sell your personal data to any third party. We share your data only where strictly necessary and only with the categories of recipients listed below. All third-party partners who receive your personal data are contractually bound to process it only for the specified purpose and to maintain appropriate security standards.

ppvip4 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting obligations. The following general retention periods apply:

• Active account data: Retained for the full duration of your account and for a minimum of five years after account closure, in compliance with standard financial record-keeping obligations.
• Transaction records: Retained for a minimum of five years from the date of each transaction, in accordance with anti-money laundering record-keeping requirements.
• KYC and identity documents: Retained for a minimum of five years after the end of the business relationship, or longer if required by applicable law.
• Customer support communications: Retained for three years from the date of the communication, or longer if the communication relates to an unresolved dispute.
• Marketing consent records: Retained for the duration of your consent and for two years after consent is withdrawn, as evidence of the consent that was given.

When personal data is no longer required for any of the above purposes and no legal obligation requires its continued retention, ppvip4 will securely delete or anonymise it. You may request early deletion of your data by contacting [email protected], subject to our legal retention obligations.

ppvip4 uses cookies and similar technologies to operate the Platform, remember your preferences, and understand how players interact with our services. The types of cookies we use are described below.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling cookies may affect the functionality of certain features on the Platform. ppvip4 does not use cross-site tracking cookies to follow your activity on other websites.

ppvip4 respects your rights in relation to your personal data. The following rights are available to all registered players. To exercise any of these rights, please contact us in English at [email protected] with the subject line "Data Rights Request – [Your Username]". We will respond within a reasonable timeframe and in any event within 30 days of receiving a valid request.

Where your request for erasure conflicts with a legal retention obligation — for example, where transaction records must be retained for anti-money laundering compliance — ppvip4 will explain clearly what data must be retained and for how long, and will delete all data not subject to such an obligation.

ppvip4 implements a multi-layered approach to data security, combining technical and organisational controls to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Our security measures include:

• Transport Layer Security (TLS): All data transmitted between your device and the ppvip4 Platform is encrypted using industry-standard 256-bit SSL/TLS encryption. The padlock icon visible in your browser confirms this encryption is active during your session.
• Password hashing: Account passwords are never stored in plain text. ppvip4 uses strong one-way cryptographic hashing with salt to store password credentials securely.
• Access controls: Access to personal data within ppvip4's internal systems is restricted on a strict need-to-know basis. All staff with data access are subject to confidentiality obligations.
• Regular security reviews: ppvip4 conducts regular internal reviews of its data handling practices and security infrastructure to identify and address potential vulnerabilities.
• Two-factor authentication: Players are encouraged to enable two-factor authentication (2FA) on their ppvip4 accounts for an additional layer of login security.

While ppvip4 takes all reasonable steps to protect your personal data, no transmission over the internet or electronic storage system is completely secure. If you become aware of any suspected security breach affecting your ppvip4 account, please notify us immediately at [email protected].

ppvip4 operates a strict 21+ only policy. The Platform is not intended for individuals under the age of 21, and we do not knowingly collect personal data from anyone below this age threshold. Age verification is a mandatory step in our registration process and is further enforced through KYC document checks before any withdrawal is processed.

If ppvip4 becomes aware that a registered account belongs to a person under the age of 21, that account will be immediately suspended, any personal data associated with the account will be deleted in accordance with our data retention policy, and all deposited funds will be returned to the originating payment source.

Parents and guardians in Bangladesh are strongly encouraged to use parental control software to prevent underage individuals from accessing online gambling platforms, including ppvip4.

ppvip4 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or business operations. When material changes are made, we will notify registered players via the email address associated with their account, or by displaying a prominent notice upon login.

The date of the most recent update is displayed at the top of this page. We encourage you to review this policy periodically. Your continued use of the Platform following publication of an updated Privacy Policy constitutes your acceptance of the changes. If you do not accept a revised version of this policy, you must cease using the Platform and may request account closure by contacting [email protected].

If you have any questions, concerns, or requests relating to this Privacy Policy or the way ppvip4 handles your personal data, please contact our support team using the details below. All privacy-related communications must be submitted in English to ensure accurate and timely handling.

Email: [email protected]
Subject line for data requests: "Data Rights Request – [Your Username]"
Subject line for privacy queries: "Privacy Query – [Your Username]"
Response time: Within 2 hours during operating hours (9:00 AM – 11:00 PM BST, UTC+6)
Language: English only